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Contact GRIT

Hours: Monday - Friday, 9AM - 5PM

Phone: (504) 988-2685

Email: sphhelp@tulane.edu

Submit a Support Ticket


 

After Hours Support

Emergency After Hour Requests

Please call (504) 988-2685

If no one answers, be SURE to provide a concise and accurate Voice Mail message.

Please include the following:

  • Contact information (phone number/name) & times you are available
  • Reference the type of service, i.e. “Email issue”
  • Complete, detailed description of the problem you are experiencing, including equipment type, operating system, application, and when the problem occurred

Non-Emergency After Hours Requests

Submit a support ticket @ http://support.tulane.edu/

    All requests will be handled in the order received when we return to normal business hours.